Let’s talk
Do you have a question about one of the apps, some feedback, a bug you have run into or an idea we have not had yet? Then please write to us. There is no call centre behind DiamApps, just a very small workshop – your message is read and answered personally.
The choice is yours: the form further down, or an email straight to support@diamapps.com. Both end up in the same mailbox – one is more convenient, the other reaches us without any service provider in between. The form explains what happens in each case.
How to reach us
Who answers
No queue and no ticketing system: there is one person behind DiamApps who reads every message personally. Please allow a few days – in return you get an answer that actually fits your question.
A question about an app?
For questions about a particular app, the support page is often the faster route. It answers the questions that reach us most often – around the clock and without any waiting.
What happens to your data
We use what you tell us solely to answer your enquiry. All the details are set out in our privacy policy.
Write to us
Just fill in the form – you will receive a personal reply at the address you enter here. The quickest way is to tell us straight away which app you mean and which device you are using.
What happens to your data along the way
For delivery we use the service Web3Forms, run by Web3Creative of Palakkad, India. Your name, your email address, your message and your IP address are transmitted. For spam screening, CleanTalk and Akismet in the United States also receive your IP address and your email address. The provider keeps submissions for up to three years.
If you would rather avoid that: simply write to us directly at support@diamapps.com. Your message then goes straight into our mailbox in Germany. All the details are set out in our privacy policy.
Prefer your own mail program? support@diamapps.com